How to prove my identity?
Updated: Oct 3, 2023
As a licensed cryptocurrency operator, it is essential that we identify our consumers. When opening an account or utilizing specific products, we require our consumers to present a valid government-issued photo identification.
We would never ask you to verify your identity on behalf of another person or organization. We've gathered other suggestions to help you protect your identity.
We've compiled troubleshooting instructions for both photo and video ID submissions. The manner in which you can present your ID depends on your nationality, country of domicile, and type of ID:
As a completely licensed and regulated cryptocurrency platform, coinsoftworks must adhere to stringent industry guidelines and standards when verifying all prospective customers. These vary by nationality, which is why we can only conduct the crucial phase of identity verification with particular types of identification documents for particular nationalities.
If your identity documents are not presently supported, we are unable to provide you with an account at this time. However, we are continually adding new documents to this list, so you should look back to see if yours has been included.
If your residential address is in the United States and you cannot complete your photo or video verification due to a disability, please begin the registration process by entering your information and then contact our Customer Support. We are delighted to assist you.
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